Simple credit-based pricing
One monthly credit pool for form submissions and email alerts. WhatsApp is included on Pro and Agency; carrier rates differ by country.
Need more volume or custom terms? Email support@formsreach.com
Free: 500 credits/month. WhatsApp starts on Pro.
You get warnings at 80% and 100% usage. At 0 credits, new form submissions are rejected until you upgrade, buy more credits when available, or the next monthly reset. Channels also stop when remaining credits cannot cover the next action.
What uses credits
Submissions, email, and WhatsApp share one monthly pool. Webhooks are free. WhatsApp is available on Pro and Agency.
| Action | Credits |
|---|---|
| Form submission accepted | 1 |
| Email notification | 1 |
| WhatsApp message (per number) | By country (see bands below) |
| Webhook | 0 (free) |
What can you do with each plan?
Approximate monthly capacity if you use the same path every time. Mix and match as you like. WhatsApp paths apply on Pro and Agency.
| Path | Credits each | Free (500) ≈ | Starter (2,000) ≈ | Pro (5,000) ≈ | Agency (18,000) ≈ |
|---|---|---|---|---|---|
| Submission only | 1 | 500 | 2,000 | 5,000 | 18,000 |
| Submission + email | 2 | 250 | 1,000 | 2,500 | 9,000 |
| Submission + WhatsApp Low only | 10 | n/a | n/a | 500 | 1,800 |
| Submission + email + WhatsApp Low (India) | 11 | n/a | n/a | ~454 | ~1,636 |
| Submission + email + WhatsApp Standard (US) | 20 | n/a | n/a | 250 | 900 |
| Submission + email + WhatsApp High (UK) | 38 | n/a | n/a | ~131 | ~473 |
WhatsApp credit cost by region
Carrier rates differ by country. We map those rates into four credit bands. WhatsApp is on Pro and Agency.
| Band | Credits per send | Examples |
|---|---|---|
| Low | 9 | India, Pakistan, Bangladesh, Nigeria, Egypt, Indonesia, and more |
| Standard | 18 | US, Canada, Brazil, Mexico, much of LATAM / SEA, and more |
| High | 36 | UK, Germany, France, Netherlands, Italy, Spain, Australia, Nordics, and more |
| Default | 24 | Other / unlisted countries |
Each WhatsApp phone number is charged separately (up to 5 per form).
Shared limits on every plan
- Unlimited forms
- Up to 10 email recipients per form
- Up to 5 WhatsApp numbers per form (Pro and Agency)
- Workflow rules and webhooks included
Pricing FAQ
What is a credit?
A credit is the unit of usage. Submissions, email, and WhatsApp spend from the same monthly pool.
Do credits roll over?
No. Unused included credits reset each calendar month.
Why does WhatsApp cost more credits?
WhatsApp is billed by country at carrier rates. We map that into credit bands so pricing stays fair worldwide. WhatsApp is available on Pro and Agency.
What happens when I run out?
You get warnings at 80% and 100% usage. At 0 credits, new form submissions are rejected until you upgrade, buy more credits when available, or the next monthly reset. Channels also stop when remaining credits cannot cover the next action.
Is webhook free?
Yes. Webhooks cost 0 credits.
How much does it cost?
Free is $0 / ₹0 with 500 credits every month. Starter is $5/month ($50/year) or ₹123/month (₹99/month billed annually). Pro is $9/month ($90/year) or ₹399/month (₹299/month billed annually) and unlocks WhatsApp. Agency is $29/month ($290/year) or ₹1,299/month (₹999/month billed annually). Paid plans are + taxes. Annual is selected by default. India timezone visitors see rupees; everyone else sees dollars.
Start free. Upgrade when volume grows.
No credit card required on Free. Configure email on any plan, add WhatsApp on Pro or Agency, then spend from your monthly credit pool.
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