Shopify Contact Form Without App Bloat

Set up FormsReach with Shopify

Create a free API key

Add the form to a template

In your theme (or a custom Liquid section), paste the HTML form with method POST, the FormsReach action URL, and a hidden api_key field. Add name, email, and message inputs.

Save and test

Save the theme, open the live page, and submit once - email and/or WhatsApp depending on your delivery settings.

<form action="https://api.formsreach.com/submit" method="POST"> <input type="hidden" name="api_key" value="YOUR_API_KEY"> <input type="text" name="name" required> <input type="email" name="email" required> <textarea name="message" required></textarea> <button type="submit">Submit Form</button> </form>

<form action="https://api.formsreach.com/submit" method="POST"> <input type="hidden" name="api_key" value="YOUR_API_KEY" /> <input type="text" name="name" required /> <input type="email" name="email" required /> <textarea name="message" required></textarea> <button type="submit">Submit Form</button> </form>

Storefronts still need reliable enquiries

Shopify is great at commerce. Contact and quote forms still need clean delivery. FormsReach keeps the form on your storefront and handles Free email or WhatsApp outside the app marketplace maze.

Platform notes

Prefer a dedicated contact page template or a reusable section.
Style with theme CSS; the snippet is unstyled by design.
Test on the published storefront, not only the theme editor preview.

Troubleshooting

Liquid escapes HTML: Paste raw form tags in a place that allows HTML (section, page with HTML, or raw filter carefully).
Nothing arrives: Confirm api_key is present in the rendered page source.
Wrong fields: Ensure each input has a name attribute.

What you get

Free

500 credits every month for form submissions, email, and WhatsApp. Spam filtering, webhooks, and workflow rules included. No credit card required.

Starter & Pro

Larger monthly credit pools (2,000 or 8,000) for growing sites and multi-site volume. Same channels - email, WhatsApp via the official Meta API, webhooks. See pricing.

FAQ

Do I need a paid Shopify form app?+

Not for this path. FormsReach is the form backend. Your theme only needs HTML that POSTs to our endpoint.

Does this replace Shopify's native contact form?+

It can. Use FormsReach when you want Free email delivery with spam filtering, or WhatsApp notifications for faster reply.

Free vs Pro delivery?+

Email and WhatsApp via Meta WhatsApp Business API, with spam filtering. Usage is metered in monthly credits.

Will theme updates wipe the form?+

If you edit a parent theme file, updates can overwrite it. Prefer a custom section or a child/customized template you control.

Shopify contact form without a backend app maze