Refund policy

Overview

FormsReach offers a full refund on your first paid purchase if you request it within 7 days of that charge. The Free plan has no charge, so refunds do not apply to Free.

Eligibility

Eligible: the first payment for a paid plan (Starter, Pro, or any future paid plan), when the refund request is made within 7 days of that charge date.

Not eligible: Free plan usage; renewals and later billing periods; requests made after day 7; partial or prorated refunds after the money-back window.

How to request

Email payments@formsreach.com from the account email you used to pay, or include that email in your message. We may ask for a payment reference or invoice ID. Suggested subject: Refund request.

Timeline

Eligible refund requests are initiated within 7 business days. Your bank or card issuer may take additional time to show the credit on your statement.

Cancellations after the window

You may cancel anytime. Access continues until the end of the current paid period. After the 7-day money-back window, we do not offer partial or prorated refunds.

Contact

Refunds and billing: payments@formsreach.com. General product questions: hello@formsreach.com.