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FAQ

Frequently asked questions about FormsReach form API, WhatsApp delivery, credits, and frameworks.

Is FormsReach a form builder or a form API?

FormsReach ships as a form API / form backend first. You point your own HTML or framework forms at our endpoint. A visual form builder is part of the longer-term product story.

Do visitors need WhatsApp?

No. Only you (the form owner) receive WhatsApp notifications when that channel is enabled.

Is WhatsApp official?

Yes - Meta WhatsApp Business API. FormsReach is not affiliated with or endorsed by Meta; WhatsApp is a trademark of Meta Platforms, Inc.

Does Free include WhatsApp?

No. Free includes email, webhooks, and workflow rules with a monthly credit pool. WhatsApp is on Pro and Agency. Details: pricing.

Can I use React / Next / Vue?

Yes - official packages plus plain HTML. See Frameworks.

Where is the full OpenAPI?

app.formsreach.com/api/docs for the live explorer. Public website integration focuses on the Submit API.