FAQ
Frequently asked questions about FormsReach form API, WhatsApp delivery, credits, and frameworks.
Is FormsReach a form builder or a form API?
FormsReach ships as a form API / form backend first. You point your own HTML or framework forms at our endpoint. A visual form builder is part of the longer-term product story.
Do visitors need WhatsApp?
No. Only you (the form owner) receive WhatsApp notifications when that channel is enabled.
Is WhatsApp official?
Yes - Meta WhatsApp Business API. FormsReach is not affiliated with or endorsed by Meta; WhatsApp is a trademark of Meta Platforms, Inc.
Does Free include WhatsApp?
No. Free includes email, webhooks, and workflow rules with a monthly credit pool. WhatsApp is on Pro and Agency. Details: pricing.
Can I use React / Next / Vue?
Yes - official packages plus plain HTML. See Frameworks.
Where is the full OpenAPI?
app.formsreach.com/api/docs for the live explorer. Public website integration focuses on the Submit API.