# WhatsApp

Receive website form submissions on WhatsApp via the official Meta WhatsApp Business API.

## Overview

WhatsApp delivery sends formatted submission notifications to phone numbers you verify in the dashboard. Visitors do **not** need WhatsApp to submit - only you receive the message.

FormsReach uses the **official Meta WhatsApp Business API** (not unofficial clients).

## Setup (dashboard)

1. Open your form → WhatsApp channel.
2. Add and verify destination numbers (OTP flow as shown in the app).
3. Ensure your plan includes WhatsApp (Pro / Agency; Free does not include WhatsApp delivery).
4. Submit a test form and confirm the WhatsApp message.

## Credits

WhatsApp sends consume credits by **country band** per destination number. See [pricing](https://formsreach.com/pricing) for current Low / Standard / High / Default bands.

## Tips

- Keep numbers verified and active
- Pair with [Email](/docs/channels/email/) if you want an inbox archive
- Use [workflow rules](/docs/dashboard/workflow-rules/) to route by field values when needed

## Related

- [Channels overview](/docs/channels/overview/)
- [Quickstart](/docs/getting-started/quickstart/)